Post by account_disabled on Feb 18, 2024 23:32:18 GMT -5
That's where our CRM comes in. According to Carlos Yansuf, speaker, influencer creator of the viral phenomenon of the Kermit the Frog meme and Web marketing expert in Mexico, many companies, during their beginnings, customer details are distributed on many different sites. “Everything remains in the brain of the company director, in the emails of the people in charge of the commercial area, in the notebook of the secretary or the commercial assistant. Information leaks from various places. What we rescued reaches an Excel list and… in this there are several oversights such as lack of data, calculation errors,” she detailed in an interview with Best of luck.
Meanwhile, Alfonso Oviedo, business planner manager of the American company Herbalife for the Mexico region told Best of luck that without the use of a CRM and “with information collected everywhere,” a company's team wastes time that could be win in the conversion of leads and possible potential clients. “If we have information everywhere, the sales team of a company, for example, will be latestdatabase.com less reactive when initiating a sale. Remember that every salesperson must be ready to answer questions such as 'who are our potential clients? How do we get in touch with them? What are their mobile phone numbers? What do they like to do? What do they do? Do they buy from the competition? How do they interact with our content? Do we see them in our business portfolio? How did they appear during the first contact with our company? Has there already been that contact?'.
If we don't have that information, we are losing the opportunity to materialize a good business ,” he highlighted. Oviedo highlights that CRM is software that helps us relate the company to clients and prospects. “More than creating a database, a collection of people and telephone numbers, CRM pushes us, motivates us, helps us create ties, relationships and businesses.” And that's how it should be, because all members of a company need a context about the needs, desires and current situation of each client or prospect. Day by day, or week by week, as a company we must know where to resume a conversation with a lead or potential client.
Meanwhile, Alfonso Oviedo, business planner manager of the American company Herbalife for the Mexico region told Best of luck that without the use of a CRM and “with information collected everywhere,” a company's team wastes time that could be win in the conversion of leads and possible potential clients. “If we have information everywhere, the sales team of a company, for example, will be latestdatabase.com less reactive when initiating a sale. Remember that every salesperson must be ready to answer questions such as 'who are our potential clients? How do we get in touch with them? What are their mobile phone numbers? What do they like to do? What do they do? Do they buy from the competition? How do they interact with our content? Do we see them in our business portfolio? How did they appear during the first contact with our company? Has there already been that contact?'.
If we don't have that information, we are losing the opportunity to materialize a good business ,” he highlighted. Oviedo highlights that CRM is software that helps us relate the company to clients and prospects. “More than creating a database, a collection of people and telephone numbers, CRM pushes us, motivates us, helps us create ties, relationships and businesses.” And that's how it should be, because all members of a company need a context about the needs, desires and current situation of each client or prospect. Day by day, or week by week, as a company we must know where to resume a conversation with a lead or potential client.