Post by account_disabled on Feb 22, 2024 5:09:00 GMT -5
Avoid following after-sales message examples : the ideal is to develop a unique idea for your business, thinking about your customers and the relationship you want to establish with them. And keep in mind that it's not difficult to think of a message when you know what you want to say and what your goals are. You can create an after-sales message with several approaches: just thank them for the purchase, thinking about gaining the customer's sympathy; invite you to follow your establishment on social media; request feedback, such as a satisfaction survey, review on the delivery app or Google My Business . invite the customer to make more purchases at the establishment ( upselling and cross selling ). As we mentioned, creating this message is simpler than it might seem at first glance. You can take the time to create your own post-sales message template — and then you just adapt that template for all your customers.
To know how to do this, in practice, we suggest the steps to follow. 1. Create a document, with all the ideas A famous quote, attributed to writer Ernest Hemingway, says that you should “write drunk and edit sober”. It's a metaphor, of Lebanon Mobile Number List course, but the purpose is to put all the ideas on paper, without filter. Only after writing them do you choose the best ones or make any edits — this stimulates creativity and generates more interesting texts. To come up with ideas, remember the goals we mentioned above. Your message needs to thank the customer for their purchase, show that they are important to your establishment and then invite them to continue visiting or make a new purchase. 2. Work on the best ideas and ask for opinions If you're not sure what the best path for your post-sales message is, you can ask your closest employees, friends or even customers for their opinion . The important thing is to create a connection with customers, with friendliness, but without “forcing things”.
That said, you might find that your message needs some tweaking, even after you send it to customers. But that’s okay: you can implement improvements — and your customers will notice. 3. Check the texts to avoid spelling mistakes Finally, another essential issue is avoiding spelling errors — some customers may not notice them, but if someone does, it can greatly hinder your strategy. So, write in a good text editor , like Word or Google Docs, which has an integrated spell checker. Furthermore, avoid using very informal language (with abbreviations, for example) in this type of communication. The language of the internet is suitable for exchanging messages on a daily basis, but the after-sales message requires the educated standard of the Portuguese language. Furthermore, there is always the option of asking artificial intelligence for help, such as Chat GPT. But keep in mind that these tools are good for coming up with ideas — the texts they write can be quite generic.
To know how to do this, in practice, we suggest the steps to follow. 1. Create a document, with all the ideas A famous quote, attributed to writer Ernest Hemingway, says that you should “write drunk and edit sober”. It's a metaphor, of Lebanon Mobile Number List course, but the purpose is to put all the ideas on paper, without filter. Only after writing them do you choose the best ones or make any edits — this stimulates creativity and generates more interesting texts. To come up with ideas, remember the goals we mentioned above. Your message needs to thank the customer for their purchase, show that they are important to your establishment and then invite them to continue visiting or make a new purchase. 2. Work on the best ideas and ask for opinions If you're not sure what the best path for your post-sales message is, you can ask your closest employees, friends or even customers for their opinion . The important thing is to create a connection with customers, with friendliness, but without “forcing things”.
That said, you might find that your message needs some tweaking, even after you send it to customers. But that’s okay: you can implement improvements — and your customers will notice. 3. Check the texts to avoid spelling mistakes Finally, another essential issue is avoiding spelling errors — some customers may not notice them, but if someone does, it can greatly hinder your strategy. So, write in a good text editor , like Word or Google Docs, which has an integrated spell checker. Furthermore, avoid using very informal language (with abbreviations, for example) in this type of communication. The language of the internet is suitable for exchanging messages on a daily basis, but the after-sales message requires the educated standard of the Portuguese language. Furthermore, there is always the option of asking artificial intelligence for help, such as Chat GPT. But keep in mind that these tools are good for coming up with ideas — the texts they write can be quite generic.